St. Louis Lambert International Airport is Missouri’s busiest airport, serving millions of passengers annually. Located approximately 14 miles northwest of downtown St. Louis, STL is a significant hub for both leisure and business travelers. The airport operates two main terminals: Terminal 1 and Terminal 2.
Southwest Airlines primarily operates out of Terminal 1, the airport’s older but recently renovated terminal, which handles the majority of STL’s domestic flights. Terminal 1 houses several airlines, but Southwest Airlines is the dominant tenant, operating a large portion of the flights from this terminal.
Southwest Airlines is one of the largest low-cost carriers in the United States, known for its affordable fares, no-frills service, and customer-friendly policies such as free checked bags and no change fees. STL is a crucial base for Southwest, supporting many routes connecting St. Louis to major hubs and popular destinations across the U.S.
Southwest’s presence at STL includes a significant share of gates in Terminal 1, with dedicated check-in counters, security lanes, and boarding areas designed to facilitate a quick and hassle-free travel process.
Terminal 1 at STL is organized to optimize passenger flow and airline operations. Here's a closer look at the terminal's setup, specifically where Southwest Airlines operates:
Upon entering Terminal 1, Southwest passengers will find a dedicated section for Southwest Airlines check-in counters. The counters are equipped with self-service kiosks allowing travelers to print boarding passes and check luggage efficiently. For those needing assistance, staffed counters are available.
The terminal’s design ensures that Southwest passengers can quickly access the security checkpoint right after check-in, minimizing wait times.
Terminal 1 has TSA security screening lanes located centrally, serving all airlines including Southwest. Since Southwest operates numerous flights, the TSA has occasionally dedicated specific lanes during peak hours to Southwest customers to speed up processing.
Southwest Airlines operates primarily from the A Concourse in Terminal 1. The A Concourse features gates A1 through A20, with Southwest occupying a significant number of these gates. This layout helps Southwest manage its flights efficiently, as passengers can easily find their gate without navigating multiple concourses.
The gate areas are equipped with comfortable seating, charging stations, and flight information displays updated in real-time. Southwest’s customer service agents are readily available at gates to assist passengers with boarding and inquiries.
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