QuickBooks Error Code 15106: Server Error During Update – How to Fix It

QuickBooks is a powerful accounting tool used by businesses of all sizes, but like any software, it sometimes runs into issues. One such common error is QuickBooks Error Code 15106, typically triggered during payroll or software updates. The error message usually reads:

"Error 15106: The update program cannot be opened"
or
"Error 15106: The update program is damaged"

Also Read: QuickBooks Desktop Installation Failed Issue? Here’s What to Do

This error prevents QuickBooks from completing the update process, which can lead to outdated payroll tax tables or critical software bugs remaining unresolved. Fortunately, with the right approach, QuickBooks Error 15106 can be fixed quickly.

Need help now? Call 📞 855-389-9729 for expert QuickBooks support.

What Causes QuickBooks Error Code 15106?

This error is typically caused by security or permission-related issues that block QuickBooks from accessing or executing its update files. Common causes include:

🔹 1. Antivirus or Security Software Interference

Programs like Webroot or Avast may misinterpret QuickBooks updates as threats and block or delete the update files.

🔹 2. Lack of Administrator Privileges

If you’re not logged in as an administrator, QuickBooks may not have the necessary permissions to perform the update.

🔹 3. Corrupted QuickBooks Update Files

Occasionally, the update files themselves become damaged or incomplete during download, leading to Error 15106.

🔹 4. User Account Control (UAC) Blocking

Windows' User Account Control feature may prevent the QuickBooks update installer from running smoothly.

Also Read: Fix Errors When Reconciling in QuickBooks Desktop

How to Fix QuickBooks Error Code 15106

Here are the top methods to resolve Error 15106 and get your QuickBooks updates back on track.

✅ Fix 1: Log in as Administrator

QuickBooks updates require admin-level permissions.

Steps:

1. Close QuickBooks completely.

2. Right-click on the QuickBooks icon on your desktop.

3. Select Run as administrator.

4. Try updating QuickBooks again via Help > Update QuickBooks Desktop.

✅ Fix 2: Disable or Configure Antivirus Software

Your antivirus program may be treating QuickBooks update files as a threat.

Steps:

1. Temporarily disable your antivirus (e.g., Webroot, McAfee, Avast).

2. Retry the QuickBooks update.

3. If successful, add QuickBooks folders and executables to your antivirus exceptions list.

⚠️ Important: Don’t forget to re-enable your antivirus after testing the update.

✅ Fix 3: Rename the QuickBooks Update Folder

Damaged files in the update folder can cause this error.

Steps:

1. Open File Explorer.

2. Navigate to:

   makefile

   CopyEdit

   C:\Program Files\Intuit\QuickBooks (year)\Components

3. Locate the DownloadQBXX folder (XX = version number).

4. Right-click the folder and select Rename.

5. Rename it to something like DownloadQBXX.old.

6. Try updating QuickBooks again.

Also Read: Troubleshooting QuickBooks Desktop Keeps Crashes Error: Support Solutions Windows/Mac

✅ Fix 4: Turn Off User Account Control (UAC)

Temporarily disabling UAC can allow QuickBooks to update without restriction.

Steps (Windows 10/11):

1. Type UAC in the Start menu and open Change User Account Control settings.

2. Slide the bar to Never notify.

3. Click OK and restart your computer.

4. Run QuickBooks and attempt the update again.

5. After a successful update, re-enable UAC.

✅ Fix 5: Use QuickBooks Tool Hub

QuickBooks Tool Hub includes utilities to resolve update-related issues.

Steps:

1. Download the QuickBooks Tool Hub from the official Intuit website.

2. Install and open the tool.

3. Navigate to Program Problems.

4. Run the Quick Fix my Program tool.

5. Once it finishes, try updating QuickBooks again.

✅ Fix 6: Clean Install QuickBooks

If all else fails, performing a clean install may resolve deeply rooted software issues.

Steps:

1. Uninstall QuickBooks via Control Panel > Programs and Features.

2. Download the QuickBooks Clean Install Tool from Intuit.

3. Reinstall QuickBooks using a fresh installer from the official website.

Preventing QuickBooks Error 15106 in the Future

• Always run QuickBooks as an administrator.

• Add QuickBooks to your antivirus safe list.

• Regularly update both QuickBooks and Windows.

• Use a stable internet connection for downloading updates.

• Run QuickBooks Tool Hub monthly for preventive maintenance.

Also Read: Fix "QuickBooks Desktop Error 6000": A Complete Guide

When to Call for Help

If you’ve tried the above solutions and Error 15106 still appears, your issue may require advanced technical support. Corrupted system files, deeper software conflicts, or multi-user setup problems may be involved.

📞 Call QuickBooks Support: 855-389-9729

Our certified QuickBooks experts can remotely diagnose and fix the issue—saving you time and avoiding disruptions to your accounting workflow.

Final Thoughts

QuickBooks Error Code 15106 can be frustrating, especially when it blocks critical payroll or software updates. Fortunately, with the right steps—like disabling antivirus temporarily, running as admin, or using the QuickBooks Tool Hub—you can resolve the issue quickly.

Still stuck? Don’t let update issues slow down your business. Call our QuickBooks specialists at 📞 855-389-9729 and get professional help right away.